Privacy Policy

NeuraPress ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using NeuraPress services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information we collect

1.1 Information you provide

When you use our services, you may provide:

Account information

• Name
• Email address
• Company name
• Phone number
• Business website
• Payment information

Content information

• Business details and news information
• Company descriptions and achievements
• Key messages and positioning
• Images, logos, and brand assets
• Any other information included in your submission

1.2 Information we collect automatically

When you visit our website or use our services, we automatically collect:

Technical information

• IP address
• Browser type and version
• Device information and operating system
• Referral URLs
• Pages visited and time spent
• Cookie data

Usage information

• How you interact with our services
• Features you use and actions you take
• Preferences and settings

1.3 Information from third parties

We may receive information from:

• Payment processors (transaction confirmation)
• Analytics providers (website usage data)
• Email platforms (email engagement metrics)

2. How we use your information

2.1 To provide services

We use your information to:

• Write and publish your news article
• Distribute content across the NeuraPress network
• Generate publication reports
• Process payments
• Communicate about your order
• Provide customer support

2.2 To improve services

We use aggregated, anonymized data to:

• Analyze service performance
• Improve article quality
• Enhance the user experience
• Develop new features
• Conduct research and analytics

2.3 Marketing (with consent)

With your permission, we may:

• Send promotional emails
• Share case studies (anonymized or with permission)
• Display testimonials
• Contact you about new services

You can opt out at any time by clicking "unsubscribe" in any marketing email or contacting us at support@neurapress.co.

2.4 Legal compliance

We may use your information to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect our rights and property
• Prevent fraud or abuse
• Enforce our Terms of Service

3. How we share your information

3.1 With media outlets

To deliver our core service, we share your article content and relevant contact information with outlets in our network for publication. This may include:

• Company name and description
• Article content
• Contact information (as needed for publication)
• Images and brand assets

3.2 With service providers

We share information with trusted providers who help us operate:

• Payment processors — to process payments. We do not store complete credit card numbers.
• Email services — to send transactional and marketing emails, subject to their privacy policies.
• Analytics providers — anonymized, aggregated website usage data only.
• Cloud hosting — secure data storage subject to strict security standards.

3.3 For legal reasons

We may disclose information when required to:

• Comply with legal process (subpoenas, court orders)
• Enforce our Terms of Service
• Protect our rights or property
• Investigate fraud or security issues
• Respond to lawful government requests

3.4 Business transfers

If NeuraPress is acquired or merged, your information may be transferred to the new entity. You will be notified of any such change.

3.5 With your consent

We may share your information for other purposes with your explicit consent, such as:

• Featuring your success story (with permission)
• Sharing your testimonial publicly
• Using your company as a reference

We do not sell your personal information.

4. Data security

We implement industry-standard security measures, including:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security reviews
• Access controls and authentication
• Employee training on data protection

We use PCI-compliant payment processors and do not store complete credit card information on our servers. While we work hard to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data retention

We retain your information only as long as necessary:

• Active accounts — for as long as your account is active, plus up to 3 years after your last activity for legal compliance.
• Published content — publication links and reports are kept indefinitely so you can access them anytime; supporting documents are kept for up to 5 years.
• Marketing data — until you unsubscribe or request deletion.
• Transactional records — up to 7 years where required by law.

You may request deletion of your data at any time (see "Your rights" below).

6. Your rights

6.1 Access and portability

You have the right to access the information we hold about you, request a copy in a portable format, and review your publication history and reports.

6.2 Correction

You have the right to correct inaccurate information, update outdated information, and complete incomplete information.

6.3 Deletion (right to be forgotten)

You have the right to request deletion of your information, subject to legal retention requirements, legitimate business needs (such as content already distributed), and active contractual obligations.

6.4 Opt out of marketing

You have the right to unsubscribe from marketing emails, opt out of analytics cookies (see "Cookies and tracking"), and request no future marketing contact.

6.5 How to exercise your rights

Email support@neurapress.co with your request — for example, "Data Access Request," "Data Deletion Request," or a description of the correction you need. We will respond to privacy requests within 30 days.

7. Cookies and tracking

Cookies are small text files stored on your device that help us provide and improve our services.

We use the following types of cookies:

• Essential cookies — required for website functionality, login status, and core features. These cannot be disabled.
• Analytics cookies — track website usage and performance using anonymized data to help us improve. These can be disabled.
• Marketing cookies — measure campaign effectiveness and remember your preferences. These can be disabled.

You can control cookies through your browser settings and third-party opt-out tools. Disabling essential cookies may affect website functionality.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. Children's privacy

NeuraPress services are not intended for individuals under 18. We do not knowingly collect information from children. If we discover that we have collected information from a child, we will delete it promptly.

10. International data transfers

NeuraPress operates in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to this transfer. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

11. California privacy rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know — what personal information we collect, how we use and share it, and the categories of third parties we share it with.
• Right to delete — request deletion of your personal information, subject to legal exceptions.
• Right to opt out — opt out of the "sale" of personal information. We do not sell personal information.
• Non-discrimination — we will not discriminate against you for exercising your rights.

To exercise CCPA rights, email support@neurapress.co with the subject "CCPA Request."

12. European privacy rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation.

Legal basis for processing. We process your data based on:

• Contract — to provide the services you have purchased
• Consent — for marketing communications
• Legitimate interests — to improve our services and prevent fraud

Your GDPR rights include the right of access, rectification, erasure, restriction of processing, data portability, objection, and the right to withdraw consent.

To exercise GDPR rights, email support@neurapress.co with the subject "GDPR Request."

13. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted at neurapress.co/privacy with a new "Last updated" date. Material changes will be communicated via email notification or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

14. Contact us

For questions about this Privacy Policy or our privacy practices, email support@neurapress.co with the subject "Privacy Inquiry."

15. Summary

• What we collect: information you provide, usage data, and technical information.
• How we use it: to provide services, improve quality, and communicate with you.
• Who we share with: media outlets (to publish), service providers (to operate), and authorities (when legally required).
• Your rights: access, correct, delete, and opt out.
• Your control: manage cookies, unsubscribe from marketing, and request data deletion.

We take your privacy seriously and are committed to transparency.